Contact us

By phone or online

Call 0800 0802 (free of charge) on working days between 9 am and 4 pm

Write to us

Send a message by mail or letter. Or use the online complaint form. We can help you with this on 0800 0802 (free of charge).

Consultation hours

Make an appointment via 0800 0802 (free of charge) number, available on working days from 09:00-16:00, leave a voicemail afterwards so that we can call you back.

Albrandswaard

In the first half year of 2022 consulting sessions are held:

  • Monday the 11th of April
  • Monday the 9th of May

Opening hours 09.00 – 10.00am, Wijkcentrum De Boekenstal, Dorpsstraat 34 in Poortugaal.

Capelle aan den IJssel

In the first half year of 2022 consulting sessions are held:

  • Thursdays 7th and 21st of April
  • Thursday 19th of May and
  • Thursdays 2nd and 16th of June

Opening hours 09.00 – 10.00am, Bibliotheek aan de IJssel, Stadsplein 39

Hellevoetsluis

In the first half year of 2022 consulting sessions are held:

  • Friday 8th of April
  • Friday 6th of May
  • Friday 3rd of June

Opening hours 09.00 – 10.00am, Centrum voor Jeugd en Gezin, De Vliet 2

Krimpen aan den IJssel

In the first half year of 2022 consulting sessions are held:

  • Thursday 7th of April
  • Thursday 2nd of June

Opening hours 10.30 – 11.30am, Ontmoetingscentrum De Tuyter, Nachtegaalstraat 8

Nissewaard

In the first half year of 2022 consulting sessions are held:

  • Wednesdays 6th and 20th of April
  • Wednesdays 4th and 18th of May
  • Wednesdays 1st en 15th of June

Opening hours 09.00 – 10.00 uur, Bibliotheek De Boekenberg, Markt 40 in Spijkenisse.

Rotterdam

Every Tuesday between 9.00 and 16.00 hours.

Please call 0800 0802 for details and to make an appointment.

These consulting sessions are held at the office of the Municipal ombudsman, Minervahuis I, 4th floor, Meent 106, 3011 JR in Rotterdam.

Westvoorne

In the first half year of 2022 consulting sessions are held:

  • Friday 8th of April
  • Friday 6th of May
  • Friday 3rd of June

Opening hours 10.30 – 11.30am, Cultureel Centrum De Man, Burgemeester Letteweg 30, Oostvoorne.