If you wish to discuss a complaint with the ombudsman, you can call us on working days between 09:00 and 16:00 hours (local time). The number is 010 4111 600. Calling from abroad? +31 10 4111 600.

The walk-in consulting sessions in different municipalities are postponed – with the exception of those in Rotterdam – until further notice due to the need to contain the spreading of the Corona virus.

You can also send an email to