Online complaint form

Complete this form as fully as possible. Please remember to state your email address. A copy of your complaint will be sent to you automatically.

This form is for new complaints only. Do you have questions about a complaint you have already submitted to the Ombudsman? Send an e-mail to or call 010 411 1600.


  • Which municipality or municipal partnership does your complaint concern?

  • On what date did you submit your complaint to the municipality?

  • On what date did the municipality respond?

  • My complaint is

    Provide as much information as possible about the complaint

  • Add documents

    (max. 5 Mb)

  • My name is


  • Street and house number

  • Postcode

  • City/town

  • I can be reached on the following telephone number

  • Securitycode

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