Welcome to the office of the ombudsman

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Welcome to the website of the municipal ombudsman of Rotterdam and its surrounding area. You can contact the municipal ombudsman if you have complaints about the way in which you have been treated by member municipalities and municipal partnerships. Read more.

Do you have a complaint about the municipality?

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Ja
Nee

Have you already submitted a complaint to the municipality?

Ja
Nee

The ombudsman cannot handle your complaint

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Did you receive a reply and are you dissatisfied?

Ja
Nee

Submit your complaint to the municipality first

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Submit your complaint to the ombudsman

Online complaint form

Has the reply period expired?

Ja
Nee

Submit your complaint to the ombudsman

Online complaint form

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